Do I need a credit card to get started?

No credit card is required for the Free plan. You can start using PinVista immediately and upgrade to a paid plan anytime. Paid plans are processed securely through Stripe.

Can PinVista handle multiple business locations?

Absolutely! PinVista is designed for multi-location businesses and agencies. Our Enterprise plan includes full multi-location support with unlimited scans (contact sales for pricing), while the Professional plan ($99/month) provides a comprehensive single-location dashboard with 15 scans per month.

What is the PinVista Score?

The PinVista Score is a comprehensive 0-100 assessment of your local market health. It evaluates your business across five dimensions: Foundational Digital Presence (30%), Customer & Reputation Signal (25%), Competitive & Market Standing (20%), Strategic Growth & Performance (15%), and Local & Community Context (10%).

What makes PinVista's AI insights unique?

Our AI analyzes your business across five critical dimensions using data from Google Places, Google PageSpeed Insights, Yelp, and proprietary NLP, providing recommendations specific to your business, location, and competitive landscape.

Can I export data and create custom reports?

Yes! Export data in multiple formats (CSV, PDF, Excel) and create custom reports. The Professional plan includes advanced reporting features perfect for agencies and multi-location businesses.

Privacy Policy

Last updated: February 13, 2026

Introduction

SwiftSight PBC ("we," "our," or "us") operates PinVista, a local business analytics platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using PinVista, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

Name and email address (for account creation)
Business name, address, and contact information
Payment information (processed securely by Stripe)

Business Data

Google Business Profile information
Business location and category
Review and rating data from public sources
Local SEO performance metrics

Usage Data

Log data and analytics
Feature usage patterns
Device and browser information

How We Use Your Information

We use the information we collect to:

Provide and maintain our service
Calculate your PinVista Score and generate insights
Analyze your local market position and competitors
Send you service-related communications
Process payments and manage subscriptions
Improve and optimize our platform
Comply with legal obligations

Third-Party Services

We use the following third-party services:

Firebase (Google Cloud) - Authentication, database, and hosting
Stripe - Payment processing
Google Places API - Business location and data
Anthropic (Claude) - Primary AI-powered insights and recommendations
OpenAI - Secondary AI analysis
Google Gemini - Tertiary AI analysis

Each of these services has their own privacy policies governing the use of your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication via Firebase
Regular security audits and updates
Access controls and monitoring

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications

To exercise these rights, please contact us at the email address below.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@pinvista.net
Company: SwiftSight PBC